ServiceMaster TRS : Testimonials
Disaster Restoration
Rating: 
, Review by E.N.
August 26, 2023
Everyone was so friendly a ND seemed to have compassion about our situation. They were very thorough… simply a pleasure to work with ❤️
Thank you!
Property Damage Restoration
Rating: , Review by N.S.
August 10, 2023
Thank you ServiceMaster Restore!
Margaret was very helpful and efficient. She made the process very smooth.
I would recommend ServiceMaster.
Flood Damage Restoration
Rating: , Review by E.G.
July 13, 2023
Mr Hollibaugh,
I wanted to express my heartfelt appreciation for the exceptional job Sam and the entire team carried out at my mother’s home at 8305 Sterlingshire.
Witnessing the aftermath of the devastating leak/flood was truly distressing, and was even more painful seeing the look of hopelessness on my mother’s face as she observed her home and belongings destroyed. I arrived to her home with my medium size wet dry vacuum and was overwhelmed after vacuuming my estimate of over 100 gallons of water from the home. Then I called my insurance company and they recommended your company to come out. In a few hours Sam and the team showed up like the calvary and systematically open the walls to vent and remove all water, debris and all the damaged area.
My mother was genuinely impressed with the quality of work being performed, which provided her with a much-needed sense of encouragement. Sam and the team were fast and efficient. He communicated the plan and what to expect over the next few days and then followed through exactly like he said.
We would like to express our gratitude for the exceptional job Service Master Restoration and Cleaning displayed, making this distressing experience more bearable.
Please convey our sincere appreciation to your entire team.
Thank you,
Elridge
Flood Damage Restoration
Rating: , Review by M.M.
May 8, 2023
Sam’s crew was very prompt, professional and courteous. They kept us updated throughout the process, there were no guessing games on our part. Additionally, they showed genuine concern for what we were going through.
No one plans or hopes their home will be flooded and upended, Sam and his crew performed admirably and helped keep us calm. They were fantastic.
This is the second time we’ve had a major incident in our home, both times we requested Service Master. When life throws you a curve ball, you need someone on your side that has your family’s best interest at heart. At the end of it all it’s YOUR home, but they treat it as if it was theirs.
Thank you Sam & Service Master
Property Damage Restoration
Rating: , Review by L.R.
December 23, 2022
The ladies were friendly, worked diligently and Professional. I give them 2 thumbs up. They were fast as well.
Water Damage Restoration
Rating: , Review by Grits
December 7, 2022
Landon and Johhny were amazing! They we’re knowledgeable, thorough, did a great job, and were very nice guys. We totally recommend this service. It can be nerve-wracking when you are dealing with potential water damage and they really helped ease our minds, and did a great job ensuring no lingering issues. 10/10.
Grits
Flood Damage Restoration
Rating: , Review by N.B.
November 12, 2022
Your crew was top notch. Professional and personable. Respectful of home. Worked in an efficient manner and explained things simply and thoroughly when asked. Were prompt when they set appointments to return for moisture readings. I hope to never need your services again, but if I do, I would definitely call on your company again.
Noreen B.
Water Damage Restoration
Rating: , Review by C.J.
September 27, 2022
Everyone was so nice and very helpful. They made this process so easy. I have already recommended Service Master to my friends. Thank you all again for all the help in this water issue.
Cathy J.
Property Restoration
Rating: , Review by C. B.
September 6, 2022
Good Morning,
I just want to say a big THANK YOU! The guys that came out to do the work here are amazing! Such good attitudes and a pleasure to work with. I do not know the name of the one that came the first day with Johnny, but he, Johnny and Bryan are great. Just wanted to let you know.
Have a great day!
Cyndi
Post Construction Cleaning
Rating: , Review by C. K.
August 18, 2022
I wanted to write a short note to convey how pleased I am with the services that ServiceMaster Restoration and Cleaning provided while our town home was being renovated. Luvia, Margaret, Carlos and several other SMRC employees managed to move all the furniture and then replace all the pieces with remarkable accuracy after project completion. I do not know the name of each and every worker but I was impressed with each worker’s professionalism and dedication to the job at hand. We were in very good hands with Luvia and her team. Margaret insured every shutter was dust free and the chandelier sparkled once Luvia gave it her magic touch. I will definitely recommend your company to all my friends.
Best,
Colleen K.
Water Damage Restoration
Rating: , Review by D. S.
July 18, 2022
Hello,
Just taking a minute to let you know that from the customer perspective you guys have a great company.
We had an AC leak water from the attic into the wall of our stairway. Once we had the leak fixed we wanted to have the area dried out professionally so we wouldn’t develop any mold issues. Your guys were courteous and professional. Scott did what he could to try and keep costs down, we’ll see how that goes once everything is done.
From our interview I know you are aware of how great your team is, just giving a bit of confirmation.
Thanks,
Dwayne S.
Property Restoration
Rating: , Review by J. S.
July 15, 2022
I have been impressed with this team from our first meeting. Luvia Hollibaugh walked me through the process and made me comfortable. She has been available at all times to answer questions, over evenings and weekends, ready to drop things and come over. Maribel is a strong, calm leader, she and Luvia coordinated the team very effectively. Maribel and Luvia and entire crew were here on time each day with smiles and cheerful energetic attitudes. I cannot say enough about how professional, hardworking, and quickly each team member worked – even in 100⁰ weather. Communication was clear and each day I was given timeline and goals for the next day. I was also impressed that each day the area was tidy and ready to go for next day.
I want to thank all of the workers that have come and worked so hard and made this process easier.
Luvia, Maribel, Brandon, Julie, Anna, Elda, Maritza, & Alejandro
Disaster Restoration
Rating: , Review by G. B.
June 17, 2022
The service your specific department provided was seriously the best part of this entire project. The entire crew, pack out and pack in was above reproach. I could not have offered one way in which the service or personnel could have been better. I wish this model could be reproduced in all service industries.
One million or so heartfelt thanks.
Grace B. and Scott J.
Insurance Claim Restoration
Rating: , Review by E. C.
April 21, 2022
I really appreciated how the crew handled the clean-up and am thankful they were able to respond so quickly. Luvia was great about answering all of my questions and guiding me through the process.
Thanks again for your company’s assistance during this difficult time.
Elizabeth C.
Insurance Claim Restoration
Rating: , Review by G. S.
April 6, 2022
Our deepest regret about the delay because of discrepancy in pay out from our insurance…
Please let the right people know how much we loved the pack out crew. It’s like they were packing their own items. Actually better than that. Because I don’t think any of us would be as careful with our own things.
I learned a lot from watching them inventorying each box, labeling that box then cross referencing that box label with an electronic inventory. Did I say I loved the ladies on the pack out team.
With a Great Deal of Gratitude
Grace and Scott
Insurance Claim Restoration
Rating: , Review by R. B.
January 11, 2022
Margaret Hakim was amazing. She was professional, courteous and extremely wice. She deserves a raise. The rest of her staff was awesome. I would recommend your company to anyone because of Margaret Hakim.
Property Damage Restoration
Rating: , Review by K. C.
June 19, 2020
I really appreciate the awesome job that Margaret, Fely, and all of the ServiceMaster employees provided. They were very efficient and handled all of our belongings with care. They were also very polite and respectful. Their collective positive, amicable disposition made this experience a pleasant one despite the unfortunate circumstances that required our insurance company (Farmers) to enlist your service. In short, they lived up to your company’s name, ServiceMaster.
Property Damage Restoration
Rating: , Review by R. Z.
May 15, 2020
Ms. Daisy communicated with us very well and was very professional, respectful, patient & kind, and so was our entire crew. Ms. Carmen and all of the crew were terrific, so helpful, so respectful and very professional. Great service! Thank you!
Property Cleaning
Rating: , Review by J. H.
May 15, 2020
Great service, great delivery 5 stars
Daisy Sheker – ServiceMaster
Property Cleaning
Rating: , Review by Mr C.
April 16, 2020
Satisfied with the work. Good and thorough. Daisy Mae is very conscientious of her work. Work crew pleasant.
Mr Chan
Property Restoration
Rating: , Review by M. E.
April 16, 2020
Great crew – very careful and attentive. Recommend them anytime, any size job. Extremely polite and friendly.
M. E.
Pack Out / Contents Cleaning
Rating: , Review by E. P.
February 28, 2020
Pack and manipulation of contents. Seems very good: pleasant, competent team members. Thank you.
E. P.
Water Damage Restoration – Apartment Building
Rating: , Review by C. B.
January 21, 2020
I just wanted to compliment the guys that worked here the past couple weeks. They are so polite, hardworking.
Especially Blake. He is great!
Just letting you know and thanks for Kenneth coming to get equipment. Was great to see him.
Cyndi B.
Property Manager
Property Restoration
Rating: , Review by J. P.
December 31, 2019
Carmen, supervised by Daisy Mae have done an excellent job of packing and unpacking my china & glass. Their care has been impressive.
June P.
Property Restoration
Rating: , Review by J. C.
November 1, 2019
Awesome crew! They went over and beyond moving my VERY heavy player piano back in place. They also found a (to me) valuable medallion that my father flew on his space flight. It has been missing for 23 years — stuck in my dresser. They were fast, attentive, and very helpful!
Jennifer
Flood Damage Restoration
Rating: , Review by C. M.
November 11, 2019
I recently flooded during Hurricane Imelda. We had called around to multiple companies to get help to dry the house as fast as possible. ServiceMaster went above and beyond with how quickly they were able to help me out. The service was absolutely amazing as they brought all the equipment and set it up. They answered any questions I had and made me feel comfortable with what we were doing was best for my home. I highly recommend them.
C. Mitchel
Water Damage Restoration
Rating: , Review by J. C.
October 25, 2019
We are very much impressed with the professionalism of your service technicians and their responsiveness to our calls. Your technicians went above and beyond even coming out late at night so they can protect my home from any additional damage due to incoming rain. We will recommend you for sure!
Regards,
J CASTRO
Property Restoration
Rating: , Review by E. B.
July 23, 2019
This team of workers performed an excellent job. Therefore my spout out to “Margaret, Bertha, Carmen, Carlos, Murl, Anitra for a fantastic work throughout our beginning & ending of floor transition. Thank your company and I will recommend you to others.
Service Master Co. employees all were very professional with their services. They informed me of their findings when there was items found broken. However they didn’t damage anything throughout the house. I am very pleased with this companies services. High quality.
E Bailey
Fire Damage Restoration
Rating: , Review by C. M.
May 20, 2019
You may have heard about the Houston house fire of Space Shuttle Challenger astronaut Ronald McNair’s widow on the news or Inside Edition. Her name is Cheryl McNair, and she was kind enough to share her story with us. She was so impressed with the rapid response of our ServiceMaster staff. She also appreciated the personal attention from Project Manager Daisy Mae Sheker who helped give her back the cherished memories of her husband and her home.
