Service Master Restoration & Cleaning serving The Woodlands, TX area

(800) 303-5844

Service Master Restoration and Cleaning provides local flood and fire damage restoration services throughout the Woodlands, TX area. Call (800) 303-5844 – available 24/7.

area. Call (800) 303-5844 – available 24/7.

May 18, 2020

T.B.
Bryan, TX

Very professional and fast.

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May 6, 2020

L.M.
Houston, TX

Customer service. All services were explain

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May 3, 2020

J.H.
Cypress, TX

Friendly, compassionate, thorough, and very professional.

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ServiceMaster Restoration & Cleaning

4.5

Based on 36 reviews

Corbin Mitchell

16:38 06 Nov 19

I recently flooded during Hurricane Imelda. We had called around to multiple companies to get help to dry the house as fast as possible. ServiceMaster went above and beyond with how quickly they were able to help me out. The service was absolutely amazing as they brought all the equipment and set it up. They answered any questions I had and made me feel comfortable with what we were doing was best for my home. I highly recommend them.

Trish Workout

02:00 08 May 19

Service Master did an amazing job with my flood restoration case. The representative (Daisy Mae) was very professional, courteous and compassionate during this difficult time. She was very attentive to detail and patiently answered all of my questions. I highly recommend Service Master.

Amy Kelly

16:50 12 Apr 19

The service I received was outstanding. I called the main number and was told a local representative would call me back. Less than 15 minutes later, I received a call from my local branch and was told a technician would be at my home that afternoon. The technician called to tell me when he would arrive and he arrived promptly at that time. From the time I called to the time a technician was in my home, it was less than 2 hours. The technician was professional, efficient and explained my options thoroughly. He completed the work independently and efficiently and informed me when he would return. I was extremely pleased with the service.

Es Castro

19:54 26 Mar 19

I would definitely recommend ServiceMaster of Kingwood! DaisyMae was great from start to finish. She assisted in every way possible and was always on time for every meeting. She is amazing and did an excellent job at helping me understand this whole process. I just want to let you know what an exceptional team you also have in Margaret, Anitra, Carmen, Steven, and Dominic. They all provided exemplary customer service and professionalism. You are blessed to have them on your team and my experience was even more satisfying because of these individuals. I hope you recognize them in some way as they did an extraordinary good job! Thank you ALL for your hard work and dedication to ensuring that it was an easy and smooth process. I couldn't ask for a better team! A++++ in Customer Service!

Katherine Wilson

11:38 23 Feb 19

Awful service. This people left the dirt from the carpet in my kitchen sink where i wash dishes... So disgusting. They used my bathroom for personal used and and left the water running the entire day and night. Since they came my house smell humidity. ... I dont recommemd this company at all

Alberta Collins

02:13 20 Feb 19

KingwoodServicemaster restoration and cleaning crew did an awesome job on my house. I am more than pleased and I recommend them to everyone.

Robin Martinez

14:50 30 Jan 19

ServiceMaster is known for remediation after a disaster so who better to call for preventative maintenance recommendation than your local pro! I called ServiceMaster for a recommendation to have our home's dryer vent cleaned out and as good luck would have it this was a maintenance service they could provide. The technician was on time and professional. This home maintenance project is so important to prevent fires. Better to call ServiceMaster for maintenance instead of remediation! I'll call again next year.

Susan Thompson

21:07 01 Sep 18

I’ve had the pleasure of using ServiceMaster in Kingwood TX on 3 separate occasions. Their work is superb. They are very professional, knowledgeable, trustworthy, friendly, and prompt in providing service to their customers. I will always call them first when disaster strikes! In addition, they clean up after themselves! Thank you to the ServiceMaster Team in Kingwood TX. You have helped me a lot during stressful times

Ottavio Nero

14:14 08 Jun 18

We had a pipe break in our home. I called Service Master at 8:30 PM and they were on-scene by 10:30! They moved furniture, removed remaining water and set fans. The team was efficient and very sensitive to handling our belongings with care. Service Master was there when we needed them!

Austin Weir

18:01 07 Mar 18

We hired Service Master to do some work after our home had a bit of water damage. All the work they did regarding the cleanup and treatment was done well. However, during the process they broke a piece of marble in our bathroom. Long story short, the first attempt at a repair was with a non-matching piece of marble that they tried to convince us was the same. They ultimately came clean and made the excuse that they couldn’t buy a partial piece of the marble that we had. After the first attempt, they went totally silent. After 8 weeks of not hearing from them we reached out. We were told they were getting the marble cut and it would be ready soon. After that exchange, another 6 weeks went by. Finally, another person reached out and the whole process started over. I requested that they simply walk away from the job or offer me a discount (both options were refused). After another couple of weeks of back and forth, they finally came out and repaired the marble with a matching piece. This was two week engagement that lasted over 5 months while they gave us the runaround.

Di Mansfield

23:11 23 Sep 17

During this critical time in the Houston area, I was able to count on ServiceMaster for an emergency before total damage occurred. ServiceMaster responded promptly. With crews already maxed out completing flood remdiation, I was able to get a crew dispatched the same day, preventing a total loss of the entire downstairs due to water. Thank you ServiceMaster for your courtesy, response and prompt, excellent service!

Anne-Marie Singletary

17:46 28 Jun 17

I had a leak in the upstairs bathroom that caused damage to the first floor. We were very concerned about the extent of the damage and mold growth. ServiceMaster came out to the house the same day I called, tested for moisture in-between the floors, and took the time to do a thorough investigation. Luckily, there was no additional moisture or cause for concern. It really gave us peace of mind. I really appreciate them coming out quickly and looking into the issue. Great customer service!

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